The information you share with 389bd is something we take seriously. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it safe.
Welcome to 389bd's Privacy Policy. This document explains what information we collect about you when you use the 389bd website, mobile app, or any of our services, how we use it, and how we keep it safe.
389bd places the highest importance on the privacy of players in Bangladesh. We believe your personal data should only be used to improve your experience — never sold or misused. This Privacy Policy is our written commitment to that promise.
By using any 389bd service, you consent to the data collection and usage practices described in this Privacy Policy. If you do not agree, please refrain from using 389bd's services.
In Plain Terms: We keep your data safe, never sell it to third parties, and use it solely to give you a better experience.
389bd collects two types of data — information you provide directly, and information gathered automatically while you use the platform.
| Data Type | Description | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Account Creation |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Times |
| Device Information | IP address, device type, operating system | Automatically |
| Usage Data | Gaming history, betting patterns, login times | While Using the Platform |
| Location Data | Country and approximate location | Automatically via IP |
We never store your bank PIN, password, or full payment card number. All sensitive financial data is handled in encrypted form.
389bd uses your information only for specific, legitimate purposes. We never collect more data than necessary, and we never use it for anything beyond its intended purpose.
Responsible Gaming: 389bd analyzes your gaming patterns to automatically detect risky behavior and, where necessary, takes protective action — all for your safety.
389bd uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, language preferences | Until End of Session |
| Functional Cookies | Remembering your preferences and settings | 30 Days |
| Analytics Cookies | Analyzing site traffic and usage patterns | 90 days |
| Security Cookies | Fraudulent login and bot detection | 7 Days |
You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent certain core features of 389bd from functioning properly.
389bd never sells your personal information. In certain circumstances, we may share limited data with trusted third parties — and only to improve the service we provide you.
Important: 389bd never shares your information with advertisers, data brokers, or unrelated third parties. All of our partnerships exist solely to support the services we provide to you.
389bd uses industry-leading technology to protect your data. Our security infrastructure is reviewed and updated on a regular basis.
Your data is retained for the full duration of your active account and, after closure, for as long as required by law. It is then securely deleted.
Security Alerts: Never share your account password with anyone. No 389bd employee will ever ask for your password.
You have several important rights regarding your information at 389bd. We want you to be aware of these rights and feel empowered to exercise them whenever needed.
To exercise any of these rights, email us at support@389bd.app. We will respond to your request within 30 days.
389bd is strictly prohibited for users under 18. We do not knowingly collect any personal information from minors.
Age is verified at registration. If we discover that a minor is using our services, the account will be closed immediately and all collected data will be securely deleted.
For Parents: If a minor in your household has accessed your device or account, please contact support@389bd.app immediately.
389bd reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following means:
Continued use of 389bd after any changes indicates your acceptance of the updated terms. We recommend reviewing this page regularly.
If you have any questions, requests, or concerns regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to respond to your inquiry.
Contact Address:
Email: support@389bd.app
Response time: typically within 24–48 hours
Language: Support is available in both Bengali and English.
How 389bd Protects Your Information
All your data at 389bd is secured with AES-256 encryption. Using bank-grade security technology, we ensure your data is fully protected from unauthorized access.
389bd never sells your personal data to third parties. Your name, contact number, or gaming history will never be passed to advertisers or data brokers — that's our commitment.
You always retain the right to view, correct, or delete your information. At 389bd, you can submit a data-related request at any time, and we will honor it.
Access to your data is granted only to staff who require it for their role. Every access is logged and regularly audited.
389bd's security systems are regularly audited by independent third-party experts. Identifying and resolving any vulnerabilities promptly is a core part of our routine.
389bd's Privacy Policy is written in plain English so you can understand everything clearly. If you have any questions, our English-speaking support team is always here to help.
Join 389bd's thrilling gaming world with your privacy fully protected. Register today on the platform trusted by millions of players across Bangladesh.