389bd Terms & Conditions — Read, Understand, and Play Safe

Using 389bd's website, mobile app, or any of its services means you fully agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use 389bd.

This document serves as a legally binding agreement between 389bd and every registered or unregistered user. These terms apply from the moment you first access the platform or create an account.

389bd reserves the right to update these Terms & Conditions from time to time. Any changes will be announced on the platform and reflected in the "Last Updated" date. Continuing to use the platform after updated terms are published constitutes your acceptance of those changes.

To register on 389bd, you must provide information that is truthful, complete, and up to date. Accounts created using false or misleading details may be suspended or permanently closed.

Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be cancelled and any funds held may be forfeited.

• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping your account password confidential is your responsibility — do not share it with anyone.
• If you suspect unauthorized access to your account, notify 389bd immediately.
• Withdrawal limits may apply until KYC (Know Your Customer) verification is completed.
• Transferring or selling your account to a third party is strictly prohibited.

All 389bd services are exclusively for users aged 18 and above. Anyone under 18 is strictly prohibited from using 389bd.

By registering, you confirm that you are at least 18 years of age. We may request age verification documents at any time. If a user cannot prove they are 18 or older, the account will be closed and any deposits may be forfeited.

• Accessing 389bd from any country or region where online gaming is prohibited by law is strictly forbidden.
• Users are responsible for verifying that online gaming is legal under the laws of their local jurisdiction.
• 389bd employees and their immediate family members are not permitted to participate in certain games or bets.

389bd supports deposits via bKash, Nagad, Rocket, and other popular mobile banking methods in Bangladesh. Deposits below the minimum threshold will not be accepted.

Withdrawal requests are typically processed within 24 hours. However, additional time may be required if KYC verification is incomplete or unusual transaction activity is detected.

• Withdrawals must be made using the same method as your deposit.
• Transactions using a third party's bank account or mobile number are strictly prohibited.
• 389bd reserves the right to report any suspected money laundering or suspicious financial activity to the relevant authorities.
• Wagering requirements must be met before any withdrawal from your bonus balance.
• 389bd reserves the right to reclaim any funds credited to an account in error due to a technical fault.

Once a bet is confirmed on 389bd, it cannot be cancelled. Always double-check all details before placing your bet — scores, odds, and match information.

Odds in the live betting section change in real time. The odds at the moment your bet is confirmed will be considered final, not any previously displayed odds.

• If a match or event is cancelled, the stake for that bet will be refunded.
• 389bd reserves the right to void bets placed at incorrect odds due to a technical error.
• Arbitrage betting — placing opposing bets on the same event to guarantee a profit — is strictly prohibited.
• Automated betting using any system or software is strictly prohibited.
• Match fixing or placing bets using insider information is a serious offense.
• Maximum stake limits per bet vary by game and event — specific details are available on the platform.

389bd offers a variety of bonuses and promotions from time to time — including welcome bonuses, reload bonuses, cashback, and special event bonuses. Each bonus comes with its own terms, which are detailed on the respective bonus page.

• Withdrawals from bonus funds are not permitted until the wagering requirements for that bonus have been met.
• Users may not stack or combine two bonuses at the same time.
• Any unused bonus will be automatically cancelled once it expires.
• Attempting to withdraw without meeting bonus requirements may result in the bonus and any associated winnings being forfeited.
• 389bd reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, your account may be suspended until the investigation is complete.

389bd's platform is built for honest and fair gaming. Any form of fraudulent or dishonest conduct is strictly prohibited and may result in legal action.

• Creating an account using a false identity or fraudulent information.
• Attempting to hack, crack, or compromise the security of the platform.
• Placing bets or playing games using software bots or automated tools.
• Using the platform for money laundering or any illegal purpose.
• Harassing or attempting to harm other users.
• Exploiting technical errors or glitches to gain undue financial advantage.
• Impersonating a member of 389bd staff.

389bd reserves the right to suspend or close any account without prior notice, particularly in cases of rule violations, suspected fraud, or security risks.

• If an account is closed and a valid balance remains, a refund process will be initiated — unless the funds are subject to forfeiture due to fraudulent activity.
• You may also request to close your account at any time.
• If you apply for self-exclusion as part of our responsible gaming policy, your account will be blocked for the specified period.
• Once self-exclusion is activated, it cannot be reversed before the specified period ends.

389bd believes gaming is a form of entertainment — not a source of income. We want every player to enjoy the experience responsibly, safely, and within their limits.

If you feel that gaming is having a negative impact on your life — whether on your family, work, or finances — please visit our Responsible Gaming page right away. We're here to help.

• You can set daily, weekly, or monthly deposit limits at any time.
• You can activate a cooling-off period to take a break from gaming.
• Through our self-exclusion feature, you can take a break from the platform for a set period of time.
• Find detailed information on responsible gaming On this page।

389bd reserves the right to update these Terms & Conditions at any time. Users will be notified via the platform, and the "Last Updated" date at the top of the page will be revised accordingly.

If you have any questions or concerns about these Terms, please contact our support team. We're always available to assist you in Bengali.